tk222 Privacy Policy
Every account, deposit and bet on tk222 leaves a record. This page lists what we keep, who can open it, how long it stays, and the exact steps you take if you want a copy, a correction or a deletion.
What tk222 records when you sign up
Opening an account asks for very little: a mobile number, your name, your date of birth and a password you choose yourself. Everything else is built up as you use the site. We do not buy player lists, and we never upload your phone contacts or your gallery. The table below is the full list of what a tk222 account holds.
| Record | What it contains | Why it exists |
|---|---|---|
| Account details | Name, date of birth, mobile number, hashed password | To create the login and confirm you are old enough to play |
| Identity documents | National ID card, passport or driving licence | Checked once, before your first withdrawal |
| Payment records | bKash, Nagad, Rocket, Upay or bank transfer references | To match a deposit to the right wallet and to pay you out |
| Activity data | Games opened, bets placed, login times, device and IP address | Fraud checks, bonus verification and dispute handling |
| Support history | Live chat transcripts and any document you send | So the next agent can see what was already answered |
Why each field is needed
A field that has no job gets removed. These are the jobs that remain:
- Age and identity checks. One account per adult, in your own name, with no borrowed documents.
- Money matching. A deposit of ৳150 must land in the wallet that sent it, and a withdrawal must reach the person who owns the account.
- Bonus rules. The 21x wagering on a welcome bonus is calculated from your bet history, so that history has to exist.
- Fraud and abuse. Shared accounts, stolen cards and automated bots are spotted from device and login patterns.
- Support answers. When you ask about a missing withdrawal, the agent needs the chat, the bet slip and the payment reference side by side.
Documents we ask for, and when
Most tk222 players never send a document at all. The request comes at your first withdrawal, and the review normally finishes within 24 hours. We accept three documents and nothing else: a National ID card, a passport or a driving licence. The file is deleted once the check closes.
If the name on the document does not match the name on the account, the account is paused until the mismatch is sorted out. That is not a personal decision. It is the same rule for every player in Bangladesh, and it is part of why a routine withdrawal lands in around 44 minutes.
Who else can see your data
tk222 does not sell player data, and we do not trade it for advertising. Sharing stays inside a short list of companies that perform one specific task: the studios whose games you open (CQ9, KA Gaming, Ezugi, Sexy Gaming, Red Tiger and FA Chai), the payment partners that move money to and from your wallet, and the reviewers who verify identity documents. Each of them signs a contract that limits them to that single job.
We also answer a lawful request from a regulator or a court. When that happens we release only the records named in the request, and we keep a log of who asked and when.
Cookies on tk222 pages
Cookies keep you signed in, remember your language and currency, and let our fraud checks confirm that a session has not been hijacked halfway through a bet. They are small text files that your browser stores for us. Clearing them signs you out; it does not close your account and it does not touch your balance.
You can block cookies in your browser settings at any time. The site will still load, but the login box and the cashier may behave badly, so leaving the essential ones switched on while you play is the smoother option.
Your rights over your own data
You do not need a lawyer or a form to ask a question about your own records. Send the request through live chat, where the team can confirm who you are before anything is released.
- Copy. You can request a summary of everything held against your account, delivered through the secure account area.
- Correction. A wrong phone number or address is fixed as soon as a document supports the change.
- Deletion. Profile and marketing data are removed on request. Betting, deposit and withdrawal records stay for as long as our accounting rules require, and they cannot be deleted early.
- Marketing opt-out. SMS and push messages can be switched off without closing the account or losing a bonus you already claimed.
- Complaint. If you disagree with an answer, ask for the privacy team to review the case and you will get a written reply.
How tk222 keeps accounts secure
Traffic between your phone and tk222 is encrypted in transit. Passwords are stored as hashes rather than readable text, so no member of staff can see yours. Access to player records is limited to the people actually working on your case, and every lookup is written into an audit trail.
One warning is worth repeating. tk222 will never ask for your password or a bKash one-time code in chat, over the phone or by SMS. If a message does, it is not from us. Close it and report it to live chat.
How long each record stays
We keep a record for as long as it has a purpose, then we let it go. The pattern below explains the timing in plain words, without legal shorthand.
| Record | Kept while | Then |
|---|---|---|
| Profile and contact details | Your account stays open | Removed after closure, once any open check has finished |
| Deposit and withdrawal records | Your account stays open | Held for the period our accounting and licensing rules demand |
| Bet and game history | Your account stays open | Kept in summary form for audit and dispute checks |
| Identity documents | The withdrawal review is running | Deleted when the review closes, unless a rule says otherwise |
| Chat transcripts | A case is open or recently closed | Removed when no case depends on them |
Updates to this notice
When a rule or a partner changes, this page changes with it. New wording appears here and the version line moves. If a change affects what you can do with your own data, we also flag it inside the account area, so you do not have to keep checking this page.
Reach support about privacy
Privacy questions go to the same team that handles logins and deposits: 24/7 Live Chat, open from inside the account or from the help pages. We do not run a public email address for these requests, because chat lets us confirm who we are talking to before a single record is shared. Ask the agent to attach a privacy note to your case and the answer will come back in writing.
Ready to put this to work? Open a tk222 account in a few minutes, or start from the home page and look around first.